This Privacy Policy describes how spotizy collects, processes, stores, and protects the personal information of all registered players and visitors on the spotizy platform. We are committed to handling your data with transparency, integrity, and in accordance with sound data protection principles applicable to our operations in Bangladesh.
Six core privacy and security principles that govern every aspect of data handling on the spotizy platform.
spotizy ("spotizy", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who visits, registers with, or transacts on the spotizy platform at https://spotizy.net. This Privacy Policy ("Policy") explains in plain, formal English what personal data we collect from you, why we collect it, how we use it, with whom we share it, how long we retain it, and what rights you have in relation to it.
This Policy applies to all spotizy products and services, including the sports betting platform, spotizy Casino, the slots library, promotional programmes, and all customer support channels. It applies equally to users accessing spotizy via a desktop browser or mobile device from anywhere in Bangladesh — including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.
By registering an account on spotizy or by continuing to use the platform after this Policy has been updated and communicated to you, you acknowledge that you have read and understood how your personal data will be processed as described herein.
Relationship with Other Documents: This Privacy Policy should be read alongside the spotizy Terms & Conditions and the Responsible Gaming policy, both of which contain provisions that interact with how your data is processed.
For the purposes of this Privacy Policy, the data controller responsible for your personal information is the spotizy platform operator, accessible at https://spotizy.net. As data controller, spotizy determines the purposes and means by which your personal data is processed.
If you have any questions or concerns about how your personal data is handled, or if you wish to exercise any of the rights described in Section 13, please contact the spotizy Data Protection team using the contact details provided in Section 17 of this Policy.
spotizy collects the following categories of personal data from players and platform visitors. We collect only what is genuinely necessary for the purposes described in Section 5.
| Data Category | Examples | Collected From |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, National Identity Card (NID) number | Registration form; KYC verification documents |
| Contact Data | Email address, mobile number, residential address in Bangladesh | Registration form; account settings |
| Financial Data | bKash wallet number, Nagad number, Rocket number, bank account details, transaction amounts in BDT (৳) | Cashier; deposit and withdrawal transactions |
| Account Data | Username, encrypted password hash, account balance, bonus history, bet history, session history | Platform activity; automated system records |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone (BST UTC+6) | Automated collection via server logs and cookies |
| Usage Data | Pages visited, games played, bet markets accessed, session duration, click paths, search queries within the platform | Automated collection via analytics |
| Verification Documents | Scanned NID, passport, birth certificate, utility bill, bank statement (for KYC purposes) | Submitted by the player during verification |
| Communications Data | Support ticket content, live chat transcripts, email correspondence with the spotizy team | Direct communications initiated by the player |
Sensitive Data: spotizy does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where a player voluntarily discloses health-related information in the context of a responsible gaming self-exclusion request, in which case it is used solely for that purpose.
spotizy collects personal data through the following channels:
You provide data directly to spotizy when you register an account, complete identity verification, make a deposit or withdrawal, contact customer support, participate in a promotion, or respond to a survey. This is the primary source of Identity Data, Contact Data, Financial Data, and Verification Documents.
When you access the spotizy platform, our servers automatically collect Technical Data and Usage Data through server logs, session tracking, and first-party cookies. This data is collected regardless of whether you are a registered player or an anonymous visitor. See Section 9 for full details on cookies.
In limited circumstances, spotizy may receive data about you from third-party sources, including:
Data received from third parties is used only to supplement information we already hold and is subject to the same protections described in this Policy.
spotizy processes your personal data for the following specific, legitimate purposes:
spotizy processes your personal data on the following legal bases, depending on the nature and purpose of the processing activity:
spotizy does not sell, rent, or trade your personal data. We share personal data only in the following limited and controlled circumstances:
To process deposits and withdrawals, spotizy shares the minimum necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers are contractually required to process your data only for the purpose of executing the specific transaction and are prohibited from using it for any other purpose.
To deliver casino games and betting markets, spotizy works with licensed game studios and data feed providers including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe. These providers may receive session-level technical data necessary to deliver the game round but do not receive your full personal profile.
For KYC purposes, spotizy may share your identity documents and related data with specialist identity verification service providers. These providers are bound by strict confidentiality obligations and process your data solely for the purpose of completing the verification request.
spotizy may disclose your personal data to competent government authorities, law enforcement agencies, or courts where required to do so by law, court order, or binding regulatory requirement. In such cases, spotizy will disclose only the minimum data required by the specific legal obligation and will notify you where permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of the spotizy business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before the transfer takes effect where this is practically possible.
No Third-Party Marketing: spotizy does not share your personal data with any third party for the purpose of that party's own marketing activities. If you receive unsolicited marketing communications claiming to be from a partner of spotizy, please report this to [email protected] immediately.
The spotizy platform primarily processes and stores player data within systems serving the Bangladesh market. However, some of the third-party service providers described in Section 7 — particularly game studios and payment technology providers — may operate infrastructure located outside Bangladesh. Where personal data is transferred internationally in connection with the delivery of spotizy services, such transfers are made only to recipients who provide adequate data protection safeguards through contractual arrangements.
spotizy does not transfer your personal data to any jurisdiction for the purpose of circumventing the data protection protections described in this Policy. Any international transfer is incidental to the delivery of a specific platform service and is subject to the same use-limitation and security requirements that apply to data processed domestically.
spotizy retains personal data only for as long as required to fulfil the purpose for which it was collected, or as mandated by applicable legal obligations. The following general retention principles apply:
When a retention period expires, personal data is securely deleted from spotizy systems or irreversibly anonymised. Players may request early deletion of their data subject to the conditions described in Section 13.
spotizy implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, spotizy will notify affected individuals as promptly as practicable, with information about the nature of the breach and the steps being taken to address it. spotizy will also fulfil any notification obligations to competent authorities as required by applicable law.
spotizy is an adult gaming platform. All products and services are strictly restricted to individuals aged 18 years or older. spotizy does not knowingly collect or process personal data from individuals under the age of 18. If spotizy discovers or is notified that personal data belonging to a minor has been collected, that data will be deleted immediately and the associated account will be suspended pending investigation.
Parents and guardians who believe their child may have registered an account on spotizy are urged to contact the support team immediately at [email protected]. spotizy will act promptly to investigate and close any account found to belong to an individual under 18 years of age.
As a spotizy player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the spotizy Data Protection team at [email protected] with your full name, registered email address, and a clear description of the right you wish to exercise.
Request a copy of all personal data spotizy holds about you, along with information about how it is processed.
Request correction of any inaccurate or incomplete personal data held in your spotizy account profile.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that processing of your data be temporarily restricted while a dispute or accuracy concern is being resolved.
Request a machine-readable export of personal data you provided to spotizy, where technically feasible.
Object to processing of your personal data for direct marketing or legitimate interests purposes at any time.
spotizy will respond to all verifiable privacy rights requests within 30 calendar days of receipt. Where a request is complex or spotizy receives a high volume of concurrent requests, this period may be extended by a further 30 days, with notice provided to the requesting player.
Identity Verification for Rights Requests: To protect the security of your account, spotizy may ask you to verify your identity before processing a privacy rights request. This is to prevent unauthorised access to another player's personal data. Verification typically involves confirming your registered email address and one additional piece of account information.
With your consent, spotizy may send you promotional communications including bonus offers, deposit match notifications, tournament invitations, and platform news via email or SMS to your registered mobile number. Consent for marketing communications is collected at the time of account registration and can be updated at any time through your account communication preferences settings.
To opt out of all marketing communications from spotizy, you may: (a) update your preferences in the account settings panel; (b) click the unsubscribe link included in any marketing email; or (c) send a written opt-out request to [email protected]. Opting out of marketing communications will not affect the delivery of transactional messages — such as withdrawal confirmations, security alerts, and KYC requests — which are sent on the basis of contractual or legal necessity rather than consent.
The spotizy platform may contain references to third-party services — such as payment providers and game studios — in informational contexts. This Privacy Policy applies solely to the spotizy platform and the personal data processed by spotizy as data controller. spotizy does not accept responsibility for the privacy practices of any third-party service, and we encourage you to review the privacy policies of any external service before providing your personal data to them.
spotizy may update this Privacy Policy from time to time to reflect changes in our data processing practices, the services we offer, or applicable legal requirements. Where changes are material, spotizy will notify registered players via email to their registered address or via a prominent platform notification displayed upon login, with reasonable advance notice before the updated Policy takes effect.
The date of the most recent update is shown at the top of this page. We encourage you to review this Policy periodically to stay informed about how spotizy handles your personal data. Your continued use of the spotizy platform following the effective date of an updated Privacy Policy constitutes your acknowledgment of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by spotizy, please contact the Data Protection team using the details below. All correspondence must be submitted in English.
spotizy takes every privacy enquiry seriously. If you are not satisfied with our response to a privacy concern, you retain the right to raise a complaint with the relevant competent authority in your jurisdiction. spotizy will cooperate fully with any lawful regulatory investigation into our data processing practices.
Now that you've reviewed our Privacy Policy, explore everything spotizy has to offer — from live cricket betting to slots and casino games, all protected by 256-bit SSL encryption.
Login to spotizy Cricket Betting spotizy Casino Read the FAQ